FAQ

Yes. We offer free standard product samples (excluding clothing and bedding sets); you only cover the shipping cost. This lets you check our silk quality, stitching, and finishing before placing a bulk order.

Yes. We build custom samples and prototypes from your design, artwork, or reference so you can confirm structure, size, print, and feel before committing. You don't need finished drawings — even a simple sketch is enough to start. Custom samples are usually chargeable, and the cost can often be credited toward your bulk order.

Almost everything. At the sampling stage you can confirm custom printing, embroidery, fabric and color, plus branding elements like packaging, silk pouches, hang tags, woven labels, care labels, and inserts. Sampling is where we lock in every detail so the bulk run matches your brand exactly.

Stocked items can ship within 48 hours, while custom-made samples typically take 5 to 12 days depending on print, embroidery, and structure complexity. We confirm an exact timeline once your design details are finalized.

Yes. We provide free fabric swatches across our 100% silk and silk-blend ranges, and for custom colors or prints we arrange lab dips and print strike-offs for your approval before bulk production — locking in color and print accuracy and reducing surprises.

The MOQ for custom silk products starts at 50 pieces per style. For custom fabrics, the minimum is around 50 meters for stocked colors and 100–200 meters for custom dyeing. If your order involves many colors or variations, we can adjust the MOQ flexibly based on your situation.

Stocked inventory products are dispatched within 48 hours, custom samples within 5 to 12 days, and bulk orders within 15 to 28 days after sample approval. Timelines may vary slightly for complex printing, embroidery, or packaging.

We offer four main options: express courier (3–7 days), air freight (from 21 kg, 7–12 days), railway freight (from 25 kg, for Europe and Southeast Asia, 35–60 days), and sea freight (from 40 kg, 45–65 days). We'll recommend the best balance of cost and speed for your order size and destination.

We export to more than 50 countries and regularly supply brands, wholesalers, e-commerce sellers, and gift companies worldwide. We're experienced with the documentation, labeling, and packaging requirements of major markets across North America, Europe, and Asia.

Yes. Rush production can be arranged for time-sensitive launches — share your deadline and we'll confirm what's possible. For ongoing partners, our stable capacity and reliable replenishment process make repeat orders and restocking straightforward.

We use 6A-grade 100% mulberry silk — the highest standard grade — for our core products and fabrics. For specific needs, we also offer silk blends such as silk-wool, silk-linen, silk-cotton, and silk-viscose to balance performance, drape, and cost.

Yes. Our materials and production meet OEKO-TEX standards, confirming they're free from harmful substances. Depending on the product line, we also support recognized third-party testing such as SGS and Intertek to meet brand and import requirements.

Consistency comes from controlled processes: professional fabric pre-treatment, precision printing, tailored stitching, and batch consistency control at every key step. We sign off color and print through lab dips and strike-offs, then monitor each production batch so repeat orders stay true to your approved standard.

Yes. We operate our own factory in Suzhou, one of China's core silk-producing regions, giving us direct control over fabric, production, and lead times. We welcome factory visits and support third-party inspections (such as SGS or your own QC agent), and we're happy to share production photos and pre-shipment reports.

In the rare case of a confirmed manufacturing defect or transit damage, contact us with photos and your order details and we'll work out a fair solution — replacement, credit, or compensation. We stand behind our workmanship and resolve genuine quality issues quickly.

Pricing depends on three main factors: order quantity, customization requirements (printing, embroidery, packaging), and material or fabric selection. Share these details and we'll provide an accurate, itemized quotation tailored to your project.

Yes. We offer factory wholesale pricing, and unit costs decrease as your order quantity grows. For larger or recurring volumes, we can discuss the best possible rate to support your margins.

We typically work with bank transfer (T/T) — usually a deposit before production with the balance before shipment; other secure methods can be arranged for established partners. Exact terms are confirmed with your quotation.

Yes. We support both OEM (your design, our production) and ODM (we help develop the product), plus full private-label branding through custom packaging, labels, and tags. This makes us a one-stop partner for building or expanding your own silk line.

Absolutely. Many of our clients are long-term partners, and our stable capacity, mature customization, and reliable replenishment process are built for ongoing cooperation. As volumes grow, we offer better pricing, priority scheduling, and dedicated support.